In a world where there's sharks in even the smallest pond eating up profit, Trish has owned and managed several successful businesses including Berea Transport and LP Custom Painting and continues to offer counsel to other business owners. We realize the importance of the customer to the existence of our practice. This list is from the Studebaker Motor Company, and each commandment is centered on the 'customer', and drives home the point that our customers are the most important persons in our business.
We believe customer service is becoming a lost art in the United States. We find ourselves feeling as if we are imposing on those who are supposed to be serving us when we go to our favorite fast-food restaurants, or attempt to pay for our gasoline at the local convenience store. To remember how you should be treated by those from whom you seek services, Pat Yoder Bookkeeping presents to you Studebaker's "Eleven Commandments of Good Business".
A customer does us a favor when he or she calls - we are not doing them a favor by serving them.
We believe customer service is becoming a lost art in the United States. We find ourselves feeling as if we are imposing on those who are supposed to be serving us when we go to our favorite fast-food restaurants, or attempt to pay for our gasoline at the local convenience store. To remember how you should be treated by those from whom you seek services, Pat Yoder Bookkeeping presents to you Studebaker's "Eleven Commandments of Good Business".
A customer does us a favor when he or she calls - we are not doing them a favor by serving them.
Services
Owner of Pat Yoder Bookkeeping for over 35 years.
She is known for her quality of service.
Her reputation reflects the high standards she demands of herself.
Her primary goal as a trusted advisor is to be available to provide insightful advice to enable her clients to make informed financial decisions.
Prepares personal, partnership and corporate tax returns.
Our payroll expert, Janita has been with our firm for over 8 years.
Janita is trained and has experience with the latest versions of Quick Books and can setup and train your secretary in using Quick Books to its fullest.
She is known for her quality of service.
Her reputation reflects the high standards she demands of herself.
Her primary goal as a trusted advisor is to be available to provide insightful advice to enable her clients to make informed financial decisions.
Prepares personal, partnership and corporate tax returns.
Our payroll expert, Janita has been with our firm for over 8 years.
Janita is trained and has experience with the latest versions of Quick Books and can setup and train your secretary in using Quick Books to its fullest.
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